Terminal E · International arrivals
Car service for international arrivals at Logan Terminal E
After a long-haul flight, the last thing you want is a queue for a ride. Your chauffeur tracks your flight, waits outside the international arrivals hall after customs, and drives you anywhere in New England.
- Terminal
- E
- Meet point
- Arrivals hall
- Flight tracking
- Included
- Destinations
- All of New England
How long does it take to get through customs at Logan Terminal E?
It varies with the number of flights landing together. Many travelers are through passport control and baggage in 30 to 60 minutes, and Global Entry is usually faster. Because we track your flight and stay in touch by text, your chauffeur is ready when you clear customs, not at the scheduled landing time.
How an international pickup works
- 01
Book with your flight number
Add the airline and flight number, the number of bags and your destination.
- 02
We follow the flight
From departure overseas to landing at Logan, including delays and diversions.
- 03
Clear customs
Passport control, baggage and customs. Take your time; we know this part varies.
- 04
Meet outside the hall
With meet & greet, your chauffeur waits with a name sign as you exit the arrivals hall. Otherwise text us and walk out to the curb.
Why travelers book a car for international arrivals
- A fixed fare in US dollars, shown before you book, with tolls included
- A chauffeur who texts you on landing, so you can use Wi-Fi in the terminal to reply
- Room for large suitcases: SUVs take 5 to 6 bags, Sprinters far more
- Child seats installed in advance for families arriving with little ones
- Drives to anywhere in Massachusetts, Rhode Island, New Hampshire and beyond
Popular destinations from Terminal E
Common questions
Does my chauffeur charge for waiting while I clear customs?
The pickup is timed to your actual landing, and we expect customs to take a while. If you are held up far longer than usual, we will text you before any waiting time is added.
Can I pay in another currency?
Fares are in US dollars. You can pay the chauffeur by card at the end of the ride; your card issuer handles the conversion.
Do you meet passengers who do not speak English?
Yes. A name sign at meet & greet makes it simple, and we can send the chauffeur details to whoever booked the ride.