Logan Airport Guides
Logan Cell Phone Lot vs. a Booked Car Service

Should I use the Logan cell phone lot or book a car service?
If you are collecting a friend and can wait, the free cell phone lot works well: park there, wait for the call, then drive to the arrivals curb. If your guest lands late at night, has lots of luggage or you would rather not drive into the airport, a booked car service meets them at the curb or inside at baggage claim and drives them straight home.
How the cell phone lot works
Logan has a free cell phone waiting lot a few minutes from the terminals. Drivers wait there until the passenger calls to say they have their bags, then drive to the arrivals level. Cars cannot wait at the arrivals curb, so timing matters.
Where it gets difficult
- Delayed flights can mean a long wait in the lot
- Evening traffic in the airport roadway loop can be heavy
- Finding the right door and terminal adds stress
- You still face tunnel traffic on the way home
When a booked car is better
- Business guests and VIPs you want met in person
- Late-night or very early arrivals
- Families with car seats and luggage
- Older travelers who appreciate help at baggage claim
- Anyone you are booking for from out of town
How it works with us
Book with the flight number, and your chauffeur follows the flight, waits nearby and meets your guest at the curb or inside with meet & greet. You get a confirmation and the chauffeur’s details, and your guest gets a text on landing. See our pickup guide by terminal.
Frequently asked questions
Can I book a car for someone else?
Yes. Enter their name and mobile number; we contact them directly.
Planning a Logan ride? See your fare online or call (617) 701-7061, 24 hours a day.
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